Controller
Lancing Ltd is the organisation handling machinery and packaging enquiries submitted through this website. The contact address is Unit 5A Jefferson Way, Thame, Oxfordshire OX9 3SZ. Email: sales@lancinguk.com.
Information collected
The enquiry form can collect your name, company, email address, telephone number and the product, pack, output and project information you choose to provide. Basic server logs may also record technical information such as IP address, browser and request time for security and service operation.
Do not submit confidential recipe details, special-category personal data or information that you are not authorised to share through the public form.
How information is used
Information is used to respond to the enquiry, assess the requested machinery or packaging route, arrange samples or trials, prepare quotations and maintain relevant business records. It may be shared with appropriate staff or project suppliers where necessary to respond, subject to normal commercial controls.
The legal basis will normally be taking steps at your request before entering a contract, performance of a contract, or legitimate interests in managing a business enquiry and protecting the website.
Retention, security and rights
Enquiry information is retained only for as long as reasonably needed for the project, legal obligations and legitimate business records. Reasonable technical and organisational measures should be used, but no public internet form can guarantee absolute security.
Subject to applicable law, you may request access, correction, deletion, restriction or objection, and may complain to the UK Information Commissioner. Identity or authority may need to be verified before acting on a request.
Contact about privacy
Email sales@lancinguk.com or write to Lancing Ltd at the address above. This notice should be reviewed against the final hosting, analytics, cookie and CRM configuration before the website is published.